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Beginner 5 min read

Resident Portal: What Your Tenants See

Residents never log into the main app. They get a single emailed invite link that drops them straight into their own self-serve portal. Here's what that looks like from their side.

  1. 1

    Send the invite

    An editor or admin mints a resident portal invite from the resident's record. It arrives as a one-time signup link by email, with no separate account setup on your end.

  2. 2

    The resident lands on their portal home

    After signing up, the resident sees their lease, account balance, maintenance requests, documents, and announcements, and nothing from the rest of your organization.

    Resident portal home showing lease, balance, and profile
Pro tip

The resident portal is entirely self-serve after the first invite. Residents can log back in any time without you re-sending a link.