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Beginner 5 min read

Vendor Portal: What Contractors See

Vendors and contractors get a lightweight work portal scoped to exactly the tickets assigned to them, with no account and no password to manage.

  1. 1

    Assign a ticket

    An editor assigns a maintenance ticket to a vendor. The vendor is notified by email with a portal link scoped to their assigned work.

  2. 2

    The vendor works their portal home

    Vendors see their assigned work orders, can update status, complete work, and upload invoices, all from one page.

    Vendor work portal showing assigned work orders
Pro tip

Vendor portal access uses a durable token rather than a one-time link, so a vendor can keep coming back to the same portal as new tickets are assigned.